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ContactCenter@radabank.com.ua
ContactCenter@radabank.com.ua

RB24 Online

for individuals
  • Now all cards, accounts, deposits, loans and statements are available 24/7.
  • Make all necessary payments without leaving your home (utility payments, mobile phone replenish, etc.)
  • Manage your cards (block, unblock, set the limits)
  • Open Virtual cards in currencies UAH, USD, EUR optional
  • Make money transfers between cards and accounts of any Ukrainian Banks
  • Exchange currency online
available to you in the RB24 Online system

Possbilities

  • see your accounts, deposits and loans;
  • see your primary and secondary bank cards;
  • manage your cards (block, unlock, limits setting);
  • receive statements on their cards, accounts, deposits and loans;
  • transfer funds between your cards and accounts;
  • transfer funds from their cards and accounts to cards and accounts of other Bank Customers;
  • transfer funds to accounts opened in other banks of Ukraine;
  • pay bills for housing, water, heat, electricity, telephone and other utility payments;
  • open and replenish deposit accounts;
  • issue Virtual cards;
  • buy tickets for bus or train;
  • pay for the Internet, cable and satellite television services, replenish mobile phone accounts;
  • search for payments recipients by their name, the name, provided service or the name of the region where the service is provided;
  • repeat any previously made funds transfer or payment, using it as a template to create a new transfer or payment;
  • view operations archive performed through the RB24 system;
  • receive documents on transactions in the form of payment orders, receipts, payment registers and contracts;
  • Set up a schedule of transfers, payments and deposits replenishment on the regular basis;
  • perform currency exchange transactions (currency purchase).

Useful information

User's instruction
What to do if I do not receive an SMS message?
Operating procedure
Instructions for filling the requisite "Payment purpose"

Welcome, dear Customer!

RB24 Online is your possibility to perform banking transactions from a computer, smartphone or tablet anytime and anywhere. To start using these features, just log in and activate the account. It’s simple!

Registration in the Bank system

The Bank provides you with the RB24 Online system access. After registration, you can self-activate your account.

Account activation

To activate an account, you need to start a web browser on your computer, smartphone or tablet, go to the RB24 Online login page and click “ACTIVATE” button: enter your financial phone number and get the activation code.

Logging in

 

To log into the RB24 Online system on a computer, smartphone, or tablet, launch a web browser and access the RB24 Online login page or use the RB24 mobile app. Fill in the “Login” form: enter your account name (“login”), type the password that you set when activated your account, and enter the 4 characters that you see in the picture.
 
 

After clicking the button “LOG IN”, you will receive an SMS to your mobile phone of the form “Kod dostupa: 654321”. It will contain a one-time access code. Enter it in the appropriate field on the screen and click “CONFIRM”. After that you will see the main page of the RB24 Online system.

Dear Customers, unfortunately, mobile service operators do not guarantee 100% quick delivery of SMS messages, so in cases of delay we recommend waiting for the message (as a rule, the operator sends it within a few minutes) or repeat the operation after 10 minutes.

The SMS text message is always content the time of its sending.

In the case of two SMS-messages receiving (due to delays) it required to use the code from the message which sent last.

BANK’S REGULATIONS ESTABLISHED FOR PAYMENTS RECEIVING AND PROCESSING,

received using the remote account service system “RB24 Online for individuals”

 

Banking operation Bank accepting Bank executing
Customers applications/payment orders
Security settings, card blocking/unlocking, PIN code re-receive 24/7
Funds transfer to repay debt for Bank provided services
Funds transfer in national currency in an amount not exceeding the amount that is subject to mandatory financial monitoring to the other individuals accounts (except for non-residents) within the Bank
Funds transfer to a card of another Ukrainian Bank in the national currency (P2P)
Payments (utility and other)
Conducting a currency operation of purchase/sale/exchange of non-cash foreign currency with a minimum transaction amount of 10.00 (ten) US dollars/EURO
Opening a bank deposit agreement 24/7 from 09:00 to 17:30 of the current working day
Opening an account and issuing a virtual card
Foreign currency funds transfer, which implies the funds crediting to the own current accounts of these Customers within the Bank
National currency funds transfer in an amount exceeding the amount that is subject to mandatory financial monitoring to the accounts of other individuals (except for non-residents) within the Bank
Funds transfer in national currency from the current Customer’s account to other Banks accounts
Periodic payments

 

Rules for filling the requisite “Payment purpose” in the pay order in the RB24 Online system for individuals.

the “Payment purpose” requisite of the pay order is filled by the drawee in the way to provide full information about the payment and the documents on the basis of which the funds are transferred to the remittee.

In accordance with Chapter 3 of the Instructions on non-cash

payments in Ukraine in national currency,

approved by the Decree of the NBU Board

dated 21.01.04 №22.

  • In the field “Payment purpose”, please indicate the full payment information and document details on the basis of which operation is provided (contract or another document, its number and date).
  • Specify the presence of value added tax (VAT). For example, “without VAT” or “incl. VAT “(if the document on the basis of which the payment is provided has such information).
  • When transfering funds to another individual’s account or to your personal one, the field “Purpose of payment”is required to fill in the next way: “Personal funds transfer”, “Private transfer”, “Funds transfer your personal account”, “Personal account replenishment” etc.
  • When paying for utilities, please specify the personal account number, the address to which you pay and the period if necessary.
  • When transfering funds to the budget, the requisite “Payment purpose” is filled taking into account the “Filling out procedure of documents for transfer in case of taxes payment (write-off), fees, customs payments, a single contribution, VAT budget refund, return of erroneously or excessively credited funds “, Approved by order of the Ministry of Finance of Ukraine dated July 24, 2015 N 666).

When making payments to the budget, the settlement document field “Payment purpose” is required to fill in this way:

field N 1: the service tag-code (character) and “*” (sign of payment) are printed; 

field N 2: the separator character “;” is printed;

payment type code is printed (ccc format is a three-digit number);

field N 3: the separator character “;” is printed

one of the listed below requisites is printed:

а) EDRPOU customer’s code (fills with the 0 figure on the left till the 8 digits in summary if the origin code has less digits)

b) an individual TIN certificate registration number (always consists of 10 digits) or the series and number of the Ukrainian passport, if the payer refused from the individual taxpayer’s individual number registartion on the religious basis and reported this to the appropriate authority of the State Fiscal Service (hereinafter – SFS) and has a corresponding mark in the passport;

c) the taxpayer’s registration (accounting) number, which is assigned to the State Fiscal Service (always consists of 9 digits);

when the payment is made by a taxpayer-legal entity in place of a separate division, the EDRPOU code of the division per which the payment is made is printed;

field N 4: the separator character “;” is printed;

explanatory information about the purpose of the payment is printed in free form. The number of characters, taking into account the above fields and separator characters, is limited by the length of the electronic settlement document field “Purpose of payment” of the National Bank of Ukraine electronic payment system. The use of the “;” symbol is not allowed in the text;

in case of the payment to the budget in foreign currency, the classification code of budget revenues has to be indicated.

field N 5: the separator character “;” is printed;;

field N 6: the separator character “;” is printed;;

field N 7: the separator character “;” is printed;;

Examples of the correct purpose of payment:

  • Payment for goods

“Payment for cosmetics according to invoice No. 25 dated 05/14/2013, including VAT.”

  • Payment for services

“Payment for printing services according to invoice № 365 dated 07.15.13, without VAT.”

  • Transfer of funds to the account of another individual or to your personal account:

“Transfer of personal funds”

or

“Private remittances”

or

“Transfer of funds to the personal account”

etc..

  • Transfer of funds to the budget

1). In case of personal income tax payment by an individual with a registration number of a tax payer’s individual number 2000120559 or with a series and passport number of a citizen of Ukraine АА111111 (for individuals who have a mark in their passport that they have the right to make any payments with the series and passport number):

  ;101 ; 2000120559 ;individual income tax for July 2013 ; ; ;
1 2 3 4 5 6 7

1 – service code (“*”);

2 – payment type code (“101” – payment of the taxes and fees amount / single social contribution);

3 – the taxpayer’s individual number or the series and number of a Ukrainian passport (for individuals who have a note in the passport that they have the right to make any payments with the passport details);

4 – payment details are printed;

5 – is not filling in;

6 – is not filling in;

7 – is not filling in;

2). In case of land tax payment by an individual with a registration number of a tax payer’s individual number 2000120559 or with a series and passport number of a citizen of Ukraine АА111111 (for individuals who have a mark in their passport that they have the right to make any payments with the series and passport number): 

* ;101 ;1234567890 ; ; ; ;
* ;101 ;АА111111 ; ; ; ;
1 2 3 4 5 6 7

1 – service code (“*”);

2 – payment type code (“101” – payment of the taxes and fees amount / single social contribution);

3 – the taxpayer’s individual number or the series and number of a Ukrainian passport (for individuals who have a note in the passport that they have the right to make any payments with the passport details);

4 – payment details are printed;

5 – is not filling in;

6 – is not filling in;

7 – is not filling in;

The list of some codes of payment types which are being indicated in the settlement document field “Purpose of payment”:

Code of the payment type  Payment type
for taxes and fees
101 Payment of taxes and fees – a single social contribution*
121 Administrative fine payment*
128 Payment of taxes and fees – a single social contribution, determined according to the results of a desk audit of tax divisions and fees from individuals*
131 Payment of a monetary obligation determined under the results of a documentary / actual audit of the audit units* 
133 Payment of the amount of taxes and fees, a single social contribution, penal (financial) sanctions, penalties determined under the results of a documentary / actual audit of the taxes and fees from individuals*
138 Payment of a monetary obligation determined under the results of the tax and fees audit units from individuals (other receipts)*
for customs payment
350 Prepayment (extra payment) of customs payments*
354 Payment of a monetary obligation determined by the results of a documentary audit of audit divisions* 
355 Payment of a monetary obligation determined by the results of a field documentary audit of audit divisions* 

 

Servicing in the remote service system “RB24 for individuals”

Still have any questions?

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